Monday through Thursday, and Saturday - 8:30am to 6:00pm
Friday (October through April) - 8:30am to 8:00pm
Friday (May through September) - 8:30am to 10:00pm
Sunday - 10:00am to 6:00pm
If you are arriving after-hours, please contact the front desk at 231.533.8123 to receive special after-hours check-in instructions.
All accommodations at Hawk's Eye Golf Resort are 100% smoke free. A fee of $250 will be assessed for smoking in a non-smoking accommodation.
Check-In Time: 4:00pm
Minimum Age to Register: 21 *valid ID required
Check-Out Time: 10:00am
Our goal is to have all units cleaned and ready by 4:00pm. In order to do this, we begin cleaning at 10:00am. Late check-out requests cannot be honored. Thank you on behalf of the guests checking in immediately following your departure.
If you are checking out before/after the front desk is open, please leave your keys in the unit and call 231.533.8123 to let us know.
Cancellation policy varies by accommodation. Please refer to your reservation confirmation/contract to verify your cancellation policy or call us directly at 231.533.8123.
Accepted payment options:
- US Dollar
- Money Order
- Cashier's Check
- Personal Check (if received 30 days prior to arrival)
- American Express
Make a Payment:
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and a phone number where you can be reached
Are you a golfer? All of our accommodations can be upgraded to a Golf Hawk’s Eye Experience. Please call reservations at 231.533.8123 to inquire about our package deals.
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Rollaways, Pac-n-Plays, and Highchairs
To make your stay more enjoyable we offer the rental of rollaways, pac-n-plays, and highchairs. Contact the front desk at 231.533.8123 for these items. Rollaways are $5.00 per day or $25 for seven days. Highchairs and pac-n-plays are $3.00 per day or $15.00 for seven days. Bedding is not provided for the pac-n-play. Please request these items no later than 1:00pm on your day of arrival. Payment is required prior to arrival. Delivery of these items to your accommodation is during regular housekeeping and maintenance hours. Requests made after-hours will be honored the following day.
Wireless internet is available in most accommodations at Hawk’s Eye Golf Resort. Please call us at 231.533.8123 to verify Wi-Fi accessibility.
During the summer months outdoor pools are open. Hawk’s Eye Clubhouse guests may use the pool at the Clubhouse. Guests of Snowshoe may use the Snowshoe Pool. Chief Cottage, Legend Cottage, and Legend Inn guests may use the pool located at the Legend Cottages. For your safety and the safety of others, children under the age of 16 must be under the supervision of an adult. Older children or siblings should not be considered adults. Children who are not toilet trained must wear swim diapers. Regular disposable diapers create a health issue. Pool towels are provided at most pool areas. Pool towels should not be removed from the pool area. Please do not bring towels from your accommodations. The water temperature of our pools is maintained between 80-85 degrees F. If you, or any member of your party has experienced flu-like symptoms in the past two weeks, public health departments suggest refraining from swimming in public or commercial pools.
Resort quiet hours are 11:00pm to 7:30am. Noise complaints may result in an additional charge if it becomes necessary to compensate other guests as a result of an adjacent unit non-compliance with quiet time hours. Please be kind to your neighbors.
Please check your accommodation for personal items including pillows, phone chargers, clothing, and kitchenware before checking out. If you would like personal item(s) shipped to you, you are responsible for a $10 handling fee plus actual cost of shipping. Pre-payment is required prior to shipping. Items left unclaimed after thirty days will be donated to a local charity. Due to the tremendous amount of items left behind, we are unable to hold items for future pick-up.
Hawk's Eye Golf Resort does not own or operate the ski hills, trails, lift ticket kiosks, Health Club/Fitness Center, restaurants or shops at the Main Lodges. Questions or concerns regarding those should be directed to Shanty Creek at 800.678.4111. Thank You.